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Family Resorts in Bali, and the Waterslide Heights Nobody Will Publish

Twelve large Bali resorts in Nusa Dua, Jimbaran, Tanjung Benoa and Ubud, checked against their own websites in August 2026 through one lens: what the room rate covers and what lands on the bill afterwards. Six of the twelve publish a water slide or a splash feature and not one of them publishes a minimum height for it. The single exception publishes the opposite, a maximum, and it is the most useful sentence any of these operators has written.

Facts rechecked by March 2027

By Emma21 min readPublished Rates checked August 2026
Table of contents
The shallow reef flat off Nusa Dua beach in Bali, where most of the island's large family resorts stand
Photo: Taka M · CC BY-SA 3.0

In Brief

Which Bali resort is genuinely built for a family?

Movenpick Jimbaran publishes the best-described family product on the island: an eleven-hour kids club with a sleeping room and a teen floor, a purpose-fitted children's bedroom, a toddlers pool and a kids pool with a slide. Merusaka Nusa Dua publishes the friendliest rules, with a clean two-tier kids club and occupancy grids that count the infant and the cot. Padma Resort Ubud is the only resort in Bali publishing a kids pool depth in centimetres. Mulia is the one to check hardest, because its rooms take two adults and one child and it has no rollaway beds at all.

Key takeaways

  • AYANA publishes a MAXIMUM height for its slides, 1.4 metres, so a tall ten-year-old is turned away
  • Only one of the twelve publishes a midday closure at its kids club, and it is an hour
  • A free kids club is repeatedly not free childcare, and two operators say so in their own words
  • Ayodya publishes 21 per cent service charge and tax, and seven resorts publish no tax position at all

What the rate covers, and what it does not

Read the kids club row twice, because free and supervised are different claims. Four resorts state plainly that the club is free: Mulia, Merusaka, Nikko and Ayodya. Two of them then say in their own words that it is not childcare. Hotel Nikko publishes that the club attendant is available only to conduct the daily activities and is not a babysitting service, and is therefore not responsible for taking care of the children, and invites parents to observe. Ayodya sells supervision separately as babysitting. So the honest reading of a free Bali kids club is a free activity programme with a member of staff in the room, and the thing a parent actually wants, a couple of hours off, is the paid product underneath it.

Movenpick Resort & Spa Jimbaran Bali

  • Meera Kids ClubIncludedIncluded in the rateAges 4 to 12, under-4s with a parent, 9am to 8pm
  • Teen areaIncludedIncluded in the rateThe club's whole second floor, with no age band published
  • Kids pool with water slide and splashIncludedIncluded in the rateNo height, age, depth or slide count published
  • Cot and extra bedNot publishedNot publishedNeither is priced anywhere on the site
  • Service charge and taxNot publishedNot publishedA starting rate is published with no convention attached

Merusaka Nusa Dua

  • Tamaya Kids LandIncludedIncluded in the rateAges 5 to 12 with full supervision by the recreation team
  • Under-5s in the kids clubIncludedIncluded in the rateWelcome to use the facilities accompanied by a parent
  • Infant cot inside the room occupancyIncludedIncluded in the rateBuilt into the published 5-guest allowance, not charged as an add-on
  • Hourly Bali Collection shuttleIncludedIncluded in the rateLeaving the resort between 10:37am and 9:30pm, with no return time published
  • Service charge and taxNot publishedNot publishedNo percentage and no net or plus-plus statement anywhere

Padma Resort Ubud

  • Wolly Kids Club and Games CentreIncludedIncluded in the rateAges 4 to 12, in-house guests only
  • Kids Pool at a published 45cmIncludedIncluded in the rateSalt-chlorinated, with a waterfall and loungers for parents
  • Baby cotIncludedIncluded in the rateAvailable on request on every family room page, with no charge stated
  • Kids club opening hoursNot publishedNot publishedNone are published at all
  • Service charge and taxNot publishedNot publishedNo rate convention is stated anywhere on the site

AYANA Resort Bali

  • AYANA Ocean Adventure play zonesIncludedIncluded in the rateIn-house guests only, ages 4 and over
  • Kids pool at 0.8 metres with two slidesIncludedIncluded in the rateUnder parent, guardian or nanny supervision
  • Cot and extra bedNot publishedNot published
  • Service charge and taxNot publishedNot publishedNo percentage and no rate convention published

Hotel Nikko Bali Benoa Beach

  • Cening Kids ClubIncludedIncluded in the rateFree, though the facility page and FAQ give different age bands
  • Baby cotIncludedIncluded in the rateFree on request, and published as not suitable for a child over 4
  • Breakfast for two adults and two children aged 6 to 11IncludedIncluded in the rateOn the Family Room rate
  • Extra bed for a child aged 6 to 12ExtraCharged on topIDR 250,000 plus plus a night
  • BabysittingExtraCharged on topIDR 100,000 net an hour a child

Mulia Resort Nusa Dua

  • Mulia Kidz and Mulia Kidz ExplorerIncludedIncluded in the rateAges 3 to 8 and 8 to 12, published as complimentary
  • T-Zone Gaming for teenagers aged 9 to 15IncludedIncluded in the rate9am to 5pm, beside the Splash Pool
  • Baby cribs, bottle warmers and toilet seatsIncludedIncluded in the rateOn request, subject to availability, with no price
  • Splash Pool with slides and a tipping bucketIncludedIncluded in the ratePublished for ages 3 to 12, with no height rule
  • Rollaway bedNot offeredNot offeredThe operator states plainly that rollaway beds are not available
  • Service chargeExtraCharged on top10 per cent, plus applicable government taxes the operator does not quantify

Ayodya Resort Bali

  • Camp Ananda Kids ClubIncludedIncluded in the rateThe kids activities page is headed free for all resort guests
  • The Kids Water Slides and Splash PadIncludedIncluded in the rateIts own facility page and hours, and no height or age rule
  • BabysittingExtraCharged on topIDR 150,000 an hour for one child, 300,000 for two, 500,000 for three, before 21 per cent
  • Service charge and government taxExtraCharged on top21 per cent combined, published by the operator
  • Cot and extra bedNot publishedNot publishedNeither is priced on the policy page or either family room page

Nusa Dua Beach Hotel & Spa

  • Gecko Kids ClubIncludedIncluded in the rateHours published, no age band and no price
  • One child under 12 on existing bedding in a Superior RoomIncludedIncluded in the rateA third adult needs a chargeable extra bed
  • Baby cribNot publishedNot publishedListed on request with no price
  • Extra bed for a child or an adultExtraCharged on topBoth listed as separate line items with no price for either
  • Service charge and taxNot publishedNot publishedNot published on the pages read

InterContinental Bali Resort

  • Planet Trekkers kids clubIncludedIncluded in the rateAges 4 to 12, 9am to 7pm
  • Fun Pools and Fountain Pool at 0.75 metresIncludedIncluded in the rate
  • Extra bedExtraCharged on topFree only as an inclusion on the advance purchase package, not as a standing rate
  • WaterslideNot offeredNot offeredFive pools, all dimensioned, and not one slide
  • Service charge and taxNot publishedNot publishedActivity prices carry a double plus that the operator never explains

The Apurva Kempinski Bali

Family Escape Offer
  • FuntaSea TourIncludedIncluded in the rateAges 4 to 12, and free only on the Family Escape Offer
  • One extra bed for a child aged 6 or underIncludedIncluded in the rateOn the Family Escape Offer only, with a sofa bed in villa categories
  • Welcome kids amenitiesIncludedIncluded in the rateOn the Family Escape Offer only
  • Extra bed outside that offerExtraCharged on topThe standing charge is not published
  • TaxExtraCharged on topStated in words, that tax is additional and not included in the advertised rate, with no percentage

Sofitel Bali Nusa Dua Beach Resort

  • Indoor and outdoor kids clubIncludedIncluded in the rateNo name, no ages, no hours and no price on any page read
  • Children's pool with artificial sand and slidesIncludedIncluded in the rateNo age, no height, no depth and no slide count
  • Cot and extra bedNot publishedNot publishedThe family offer discounts an adjoining room instead of adding a bed
  • Service charge and taxNot publishedNot published

Novotel Bali Nusa Dua Hotel & Residences

  • Free shuttle bus to the resort's own beach clubIncludedIncluded in the rate
  • Free shuttle to Bali Collection for shopping and diningIncludedIncluded in the rate
  • Kids club and daily activitiesIncludedIncluded in the rateNo name, no ages, no hours and no price
  • Cot and extra bedNot publishedNot published
  • Service charge and taxNot publishedNot published
Compare family resorts in BaliLive rates for your dates

Which resort suits which family

Family resorts in Bali matched to the trip they suit
If this is youBookWhy
Wanting the resort to have thought about children properlyMovenpick Resort & Spa Jimbaran BaliAn eleven-hour kids club with a sleeping room and a teen floor, plus a purpose-fitted children's bedroom.
Five people including a babyMerusaka Nusa DuaA Deluxe Family Room published as two adults, three children under 12 and one infant with a cot inside the allowance.
Travelling with a toddler who cannot swimPadma Resort Ubud or InterContinental BaliA published 45cm kids pool in Ubud, or Fun Pools at 0.75 metres in Jimbaran. Both are printed depths, not claims.
Four people in one room on a normal rateNusa Dua Beach Hotel & SpaA Family Room for 4 made of two adjoining Deluxe Rooms joined by a connecting door, stated in those words.
Wanting the bill to hold no surprisesAyodya Resort BaliThe only resort here publishing a combined 21 per cent service charge and government tax, and a full babysitting ladder.
Flights to BaliCompare airlines and dates

What the bands mean

Bali quotes plus-plus and almost nobody says what the two pluses are worth. Ayodya Resort is the only operator here that publishes a combined figure, printing that rates do not include 21 per cent service charge and government tax. Mulia publishes the service-charge half alone, at 10 per cent, and calls the rest applicable government taxes without a number. Seven of the twelve publish no service charge, no tax and no statement of whether the rate is net or plus-plus anywhere at all. For context that is checkable, Indonesian law caps the hotel tax component at 10 per cent under the 2022 fiscal-relations act, with each regency setting the actual rate, so a 21 per cent combined quote is a 10 per cent service charge plus a tax at or under the cap. Babysitting, where published, varies by a factor of five: Hotel Nikko charges IDR 100,000 net an hour a child, Ayodya charges IDR 150,000 an hour for one child rising to IDR 500,000 for three, before that 21 per cent, with a maximum of two children per babysitter and an extra IDR 50,000 after 10pm.

€€€
Nusa Dua and Tanjung Benoa resorts on the ITDC beaches
€€€€
Jimbaran and Ubud estate resorts

The 12 resorts, and the plan to book at each

  • Jimbaran

    Movenpick Resort & Spa Jimbaran Bali

    €€€€
    Best all round

    The best-described family product in Bali: an eleven-hour kids club with its own sleeping room and a teen floor, a purpose-fitted children's bedroom with night lights and bath toys, a toddlers pool and a kids pool with a slide.

    Room to book
    Family Prestige Room, 76 square metres across two connecting rooms with two bathrooms
    Kids club
    4 to 12, with under-4s admitted under full parent or guardian supervision · 9am to 8pm, the longest published day in Bali · runs through lunch · Included
    Pools and slides
    Kids pool with water slide and splash: minimum height None published · Year roundToddlers pool: minimum height None published · Year round
    Right for
    A family of four who want the resort to have thought about the children before they arrive.
    Wrong for
    A family of five, because the operator caps the family product at four.
    The catch
    It publishes the most complete family product on the island and then publishes no cot price, no extra bed price, no children-free age and no tax convention, giving a starting rate with nothing attached to explain what lands on top of it. Its kids pool has a water slide and no published height, age, depth or slide count.
  • Nusa Dua, on Mengiat Beach inside the ITDC complex

    Merusaka Nusa Dua

    €€€
    Best value

    Publishes the friendliest family rules in Bali: a clean two-tier kids club, and occupancy grids that count the infant and the cot inside the allowance rather than charging for them separately.

    Room to book
    Deluxe Family Room, published as 5 guests, two adults plus three children under 12 plus one infant with a baby cot
    Kids club
    5 to 12 supervised, under-5s accompanied · 9am to 5pm · runs through lunch · Complimentary for all scheduled activities
    Right for
    A family of five who want the cot counted rather than negotiated.
    Wrong for
    Anyone who needs the total before they book.
    The catch
    It publishes the friendliest kids club rules here and almost none of the money: no service charge percentage, no government tax percentage, no statement of whether rates are net or plus-plus, no cot price, no extra bed price and no babysitting price. Its kids club also has the shortest day here at eight hours, closing at 5pm.
  • Ubud, at Payangan north of the town

    Padma Resort Ubud

    €€€€

    In Payangan north of Ubud, and the only resort in Bali that publishes its kids pool depth in centimetres, at 45cm, alongside the strictest child handover protocol found anywhere in this research.

    Room to book
    Family Premier Room, a Premier Room with a king connecting to a Premier Oversized Twin Room
    Kids club
    4 to 12, in-house guests only · Not published · Included · All children must be registered by a parent or guardian aged 16 or older, and only the registering adult may collect them
    Pools and slides
    Kids Pool: minimum height None published, but the depth is published at 45cm · Year round
    Right for
    A family with a small child who want a pool depth in writing and a serious handover rule.
    Wrong for
    A family whose child needs medication during the day.
    The catch
    The kids club publishes no opening hours at all, so a family cannot plan a day around it, and its own rules exclude a category of children other resorts accept: children who require medication or medical attention are not eligible for admission, and children who are ill or disruptive will not be allowed to remain. It is also the least transparent property here on tax, stating no rate convention anywhere.
  • Jimbaran

    AYANA Resort Bali

    €€€€

    A 90-hectare Jimbaran estate of four linked hotels with an internal shuttle tram, a 1,320 square metre kids club, and the only published waterslide rule in Bali, which is a restriction rather than a permission.

    Room to book
    Not published. No occupancy figure was rendered on any accommodation page reached
    Kids club
    4 and over, with internal zones at 4 to 7, up to 10, and 5 and over · 9am to 6pm · closes over lunch · Free play for in-house guests
    Pools and slides
    Coralight splash zone, two children's pools and two gentle slides: minimum height No minimum. A published MAXIMUM of 1.4 metres, and a minimum age of 5 · Year roundAYANA Kids Pool: minimum height None published, depth published at 0.8 metres · Year round
    Right for
    A family with children aged 5 to about 8 who will get the most out of the slides.
    Wrong for
    A family with a tall nine or ten-year-old.
    The catch
    AYANA publishes the clearest waterslide rule in Bali and it is a restriction: children must be at least 5 years old and no taller than 1.4 metres, so a tall nine or ten-year-old can be turned away from the slides at the resort the family chose for them. It is also the only kids club here with a published midday closure, an hour from 1pm for sanitation, and it publishes no room occupancy at all.
  • Tanjung Benoa

    Hotel Nikko Bali Benoa Beach

    €€€

    The only resort in Bali publishing both a cot price and a cot age limit, a free cot not suitable for a child over 4, alongside a website that contradicts itself five separate times.

    Room to book
    Family Suite, published as a maximum of 2 adults plus 3 children under 12
    Kids club
    Published two ways: 4 to 12 on the facility page, free for 5 to 12 in the FAQ · 9am to 5pm · runs through lunch · Free
    Children eating
    Published two ways on the same site: children up to 11 stay free on the General Hotel Policy and the Family Room page, and children up to 4 stay free in the FAQ
    Right for
    A family of five who want the cot, the extra bed and the babysitting all priced.
    Wrong for
    Anyone who needs one answer rather than two.
    The catch
    Its own website cannot agree with itself on the fact a family most needs. The General Hotel Policy says children up to 11 stay free and the FAQ says up to 4. The kids club page says 4 to 12 and the FAQ says free for 5 to 12. Pizza making appears at IDR 200,000 plus plus and at IDR 180,000 net on the same page. Both readings are recorded here because the operator publishes both.
  • Nusa Dua, at Sawangan and Geger Beach

    Mulia Resort Nusa Dua

    €€€€

    A Sawangan and Geger Beach resort with two kids clubs and a teen gaming zone, and the hardest occupancy rule in Bali: two adults, one child under 12, and no rollaway beds at all.

    Room to book
    The Earl at 130 square metres, or a 600 square metre two-bedroom Family Villa for four adults
    Kids club
    3 to 8 and 8 to 12, with a teen zone at 9 to 15 · 9am to 6pm for both clubs, 9am to 5pm for the teen zone · runs through lunch · Complimentary
    Pools and slides
    Splash Pool with water slides, fountains and a giant tipping bucket: minimum height None published. An age band of 3 to 12 is published instead · Year round
    Right for
    A family of three, or a family of four ready to buy a suite or a villa.
    Wrong for
    The ordinary family of four booking a standard room.
    The catch
    The occupancy rule is the hardest constraint on this page: a standard room takes two adults and one child under 12 on existing bedding, and rollaway beds are not available at all, so a family of four is pushed straight into a suite or a 600 square metre villa. A twelfth birthday reclassifies a child as an adult for occupancy, which can move a family up a category overnight.
  • Nusa Dua

    Ayodya Resort Bali

    €€€

    A Nusa Dua resort that gives its children's water slides their own page, their own hours and their own photographs, and publishes no height, no age floor and no count of how many slides there are.

    Room to book
    Family Interconnecting Room, two 48 square metre rooms with a king, twins and two sofa beds
    Kids club
    Not published anywhere on the site · 9am to 7pm · runs through lunch · Free for all resort guests
    Pools and slides
    The Kids Water Slides and Splash Pad: minimum height None published · Year roundFamily pool: minimum height None published, depth published at 1.2 to 1.6 metres · Year round
    Right for
    A family who want the tax position stated honestly up front.
    Wrong for
    A parent who needs to know whether their three-year-old can use the slides.
    The catch
    It gives the kids water slides a dedicated page with hours and photographs and still publishes no height rule, no age floor and no slide count, so a parent cannot tell before booking whether a three-year-old or a twelve-year-old is the intended user. The kids club itself publishes no age band anywhere on the site. Its family pool runs 1.2 to 1.6 metres, which is over a small child's head throughout.
  • Nusa Dua

    Nusa Dua Beach Hotel & Spa

    €€€

    Publishes the clearest connecting-door family product in Bali, a Family Room for 4 made of two adjoining Deluxe Rooms joined by a connecting door, and a kids club with no age band at all.

    Room to book
    Family Room for 4, two adjoining Deluxe Rooms joined by a connecting door
    Kids club
    Not published · Published · Not published
    Pools and slides
    Children's pool, one of four pools on the site: minimum height None published, and no depth either · Year round
    Right for
    A family of four who want two rooms with a real door between them.
    Wrong for
    Anyone choosing on the strength of the kids club.
    The catch
    Gecko Kids Club publishes opening hours and a charming description of a Rabbit Hole play concept and no age band whatsoever, so a parent cannot tell whether it suits a three-year-old or a ten-year-old, and it publishes no price either. The children's pool is named in a single line with no depth and no rule attached.
  • Jimbaran

    InterContinental Bali Resort

    €€€€

    A Jimbaran Bay resort publishing all five of its pools with full dimensions, including two at 0.75 metres, and with no waterslide anywhere on the property.

    Room to book
    Premium Mezzanine, an 84 square metre split-level duplex, with no occupancy number published
    Kids club
    4 to 12 · 9am to 7pm · runs through lunch · Not published
    Pools and slides
    Fun Pools and Fountain Pool: minimum height None published, depth published at 0.75 metres · Year roundNirwana Pool, 35 metres by 21: minimum height None published, depth published at 1.5 metres · Year round
    Right for
    A family with a toddler who want a pool at 75 centimetres and no slide to argue about.
    Wrong for
    Children who came for a waterslide.
    The catch
    For a resort that markets itself to families in Jimbaran Bay it publishes remarkably little a family can act on. There is no waterslide anywhere on the property, five pools all fully dimensioned and none with one, no occupancy figure on any room, no cot price and no children-free age.
  • Nusa Dua

    The Apurva Kempinski Bali

    €€€€

    A Nusa Dua cliffside resort where almost everything published for families is attached to one rate plan rather than to the property.

    Room to book
    Not published. The rooms page renders client-side and returned only an unattached Up to 3 Guests string
    Kids club
    4 to 12 for the FuntaSea Tour. No age band for the supervised play spaces · Not published · Free on the Family Escape Offer
    Right for
    A family booking the Family Escape Offer specifically.
    Wrong for
    A family booking any other rate, who get none of it.
    The catch
    Almost everything the resort publishes for families is bolted to one rate plan. The free extra bed, the welcome amenities and the free FuntaSea Tour all come with the Family Escape Offer, so a family booking a cheaper or a different rate gets none of it, and the property publishes no occupancy figure to fall back on.
  • Nusa Dua

    Sofitel Bali Nusa Dua Beach Resort

    €€€€

    Confirms that a children's pool with artificial sand and slides exists and then publishes nothing else about it, and its kids club has no name, no ages, no hours and no price.

    Room to book
    Not published as an occupancy figure. A two-bedroom pool villa is the obvious candidate by configuration
    Kids club
    Not published · Not published · Not published
    Pools and slides
    Children's pool with artificial sand and slides: minimum height None published, and no depth or slide count either · Year round
    Right for
    A family happy to establish the details by email before booking.
    Wrong for
    Anyone comparing on published facts.
    The catch
    It confirms that a children's pool with artificial sand and slides exists and publishes no age, no height, no depth and no number of slides, and its kids club has no published name, ages, hours or price on either the brand page or the resort's own. The family offer works by discounting an adjoining room rather than adding a bed, which makes it a two-room product at a two-room price.
  • Nusa Dua, inside the ITDC gated enclave

    Novotel Bali Nusa Dua Hotel & Residences

    €€€

    Inside the ITDC enclave, with the largest single published pool figure in this research at 1,500 square metres, two free shuttles, and a kids club nobody can plan around.

    Room to book
    Not published as an occupancy figure. A two-bedroom apartment suite with a private pool is the obvious candidate
    Kids club
    Not published · Not published · Not published
    Pools and slides
    Lagoon pool, 1,500 square metres: minimum height None published, and no depth either · Year round
    Right for
    A family on a longer stay who will use the apartments and the two free shuttles.
    Wrong for
    Anyone who needs the room capacity confirmed before booking.
    The catch
    It publishes a dedicated kids club and then nothing a parent can plan around: no name, no ages, no hours, no price. The same is true of the rooms, with four named categories including a three-bedroom apartment suite and not one maximum occupancy figure. The headline 1,500 square metre lagoon pool carries no depth.

Where not to book in Bali

Three traps. The first is the waterslide, which is the reason many families choose a Bali resort and which almost nobody documents: six of the twelve publish a slide or splash feature and not one publishes a minimum height, while AYANA publishes a maximum instead, at 1.4 metres with a minimum age of 5, so a tall nine or ten-year-old is excluded from the slides at a resort chosen for them. The second is occupancy, and Mulia is the hardest case: a standard room takes two adults and one child under 12 on existing bedding, rollaway beds are not available at all, and a twelfth birthday reclassifies a child as an adult. The third is the word free on a kids club, because two operators say in writing that it is not childcare. Hotel Nikko publishes that its club attendant only conducts the daily activities, is not a babysitting service and is not responsible for taking care of the children, and Ayodya sells supervision separately. Finally, note that Hotel Nikko's own site publishes two different children-stay-free ages, 11 and 4, and two different kids club age bands, and both readings are printed above rather than reconciled.

When to book

Ask for the rate in writing with the tax attached, because only two of the twelve resorts here publish a percentage and the difference is real: Ayodya's published 21 per cent combined charge turns a seven-night quote into something meaningfully larger, and seven resorts publish no tax position at all. If the kids club matters, ask for its hours as well as its ages, because four of the twelve publish no hours and the published spread runs from Movenpick's eleven hours down to eight at Merusaka and Nikko, and AYANA closes for an hour at lunch. July, August and the Christmas and New Year weeks are the constraint on family rooms, and the connecting-door products are the first to go because there are few of them. Budget the Bali tourist levy separately at IDR 150,000 a person, once per trip, with no published child exemption.

Family resorts in Bali: FAQ

The questions parents ask most before paying for a package here.

Six of the twelve checked, and none of them will tell you who is allowed on. Ayodya publishes Kids Water Slides and a Splash Pad with a dedicated page and hours. Mulia publishes a Splash Pool with slides, fountains and a giant tipping bucket for ages 3 to 12. Movenpick publishes a kids pool with a water slide. Sofitel confirms a children's pool with artificial sand and slides. Padma Resort Ubud and AYANA both publish slide features too. Not one publishes a minimum height. AYANA is the single operator that publishes any height rule at all and it runs the other way: children must be at least 5 years old and no taller than 1.4 metres. InterContinental publishes five fully dimensioned pools and has no slide anywhere on the property.

Often free, and mostly not childcare. Four resorts state plainly that the club is free: Mulia, Merusaka, Nikko and Ayodya, whose kids activities page is headed free for all resort guests. Two of them then draw the distinction themselves. Hotel Nikko publishes that the club attendant is available only to conduct the daily activities, that it is not a babysitting service, that she is not responsible for taking care of the children, and that parents are welcome to observe. Ayodya sells supervision as a separate paid babysitting product at IDR 150,000 an hour for one child, rising to IDR 500,000 for three, before 21 per cent, with a maximum of two children per babysitter.

A service charge and a government tax, and only one resort here publishes the combined number. Ayodya prints that rates do not include 21 per cent service charge and government tax, without splitting it. Mulia publishes the service-charge half alone at 10 per cent and describes the rest as applicable government taxes with no figure. Kempinski states in words that tax is additional and not included in the advertised rate. The other seven publish nothing at all: no service charge, no tax and no statement of whether the rate is net or plus-plus. For a checkable reference point, Indonesian law caps the hotel tax component at 10 per cent under the 2022 fiscal-relations act, with the actual rate set by each regency.

Five publish a genuine connecting-door product and the wording is what separates them from an adjoining one. Nusa Dua Beach Hotel is the clearest, publishing a Family Room for 4 that consists of two adjoining Deluxe Rooms joined by a connecting door. Padma Resort Ubud's Family Premier Room is a Premier Room with a king connecting to a Premier Oversized Twin Room. Movenpick's Family Prestige Room is 76 square metres across two connecting rooms with two bathrooms. Ayodya sells a Family Interconnecting Room of two 48 square metre rooms. Sofitel's family offer works differently, discounting a whole adjoining room rather than joining two, which makes it a two-room booking at a two-room price.

Almost nobody publishes either, with two exceptions pointing in opposite directions. Hotel Nikko is the only property in this research that publishes both a cot price and a cot age limit: baby cots are free on request and not suitable for a child over 4, with an extra bed at IDR 250,000 plus plus a night for a child aged 6 to 12. Mulia lists baby cribs as complimentary under its kids amenities, on request and subject to availability, and then states that rollaway beds are not available at all. Merusaka does something better than pricing a cot, building it into the published occupancy, with both family room types stated as five guests including one infant with a baby cot. Everyone else publishes a cot on request with no price.

Where a depth is published at all it is usually in metres, and one operator prints centimetres. Padma Resort Ubud publishes its kids pool at 45cm, which is the only centimetre figure in this research and the most useful one for a toddler. AYANA publishes its kids pool at 0.8 metres. InterContinental publishes the most complete set anywhere: Fun Pools and Fountain Pool at 0.75 metres, the Balinese Bath and Club Pool at 1.2 metres and Nirwana at 1.5. Ayodya publishes its family pool at 1.2 to 1.6 metres, which is over a small child's head throughout. Several resorts, including Sofitel, Novotel and Nusa Dua Beach Hotel, name a children's pool and publish no depth for it at all.

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